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At REPAIRTODAY, we value your privacy as deeply as we respect your home. This Privacy Policy details how we handle personal information collected through our website and service consultations.

Information We Collect

We only collect information that you explicitly provide when requesting an estimate or subscribing to our maintenance newsletter (Name, Email, Phone, Property Details).

When you submit a repair request, we may ask for additional details about your property — its age, its current condition, the specific problem you have noticed, and any photos or documentation you wish to share. This information is used solely to prepare an informed response and, where appropriate, to schedule an on-site diagnostic visit.

For newsletter subscribers, the email address you provide is stored locally within your own browser and is never transmitted to a remote server. It is not added to any third-party mailing list, and no external script can read it.

Data Use

Your contact details are strictly used to organize service appointments and deliver requested journals. We never sell, rent, or trade client information to third-party advertisers.

Any communication you receive from us will be directly related to the services you have requested or the content you have subscribed to. We do not use your information for retargeting campaigns, behavioural advertising, or secondary marketing purposes without your explicit consent.

Aggregated, anonymized statistics may be used to understand broader repair trends and improve our service offerings. Such data contains no personally identifiable information and cannot be traced back to any individual client.

Client Discretion

Many of our clients value discretion above all else. We do not publish client names, property addresses, or photographic documentation without explicit written consent. Where a client requires complete confidentiality, we can arrange for all correspondence to be routed through a private channel and for internal records to be flagged as confidential.

Data Retention

We retain personal information only for as long as it is necessary to fulfil the purposes for which it was collected. Service records are retained for a reasonable period following the completion of work to facilitate post-repair follow-ups and warranty claims. Locally stored newsletter data remains on your device until you choose to clear it.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. Because much of the data we handle is stored locally in your browser, you can exercise many of these rights directly through your browser settings. For any server-side information we hold, requests should be directed to our privacy team and will be acknowledged within five working days.

Security

We use industry-standard encryption for all electronic transmissions and restrict internal access to client information on a strict need-to-know basis. No system can be guaranteed completely secure, but we take every reasonable measure to protect the information entrusted to us.

Contact

Questions about this Privacy Policy or your personal data can be directed to privacy@REPAIRTODAY.info.

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Welcome to REPAIRTODAY. By utilizing our website and scheduling residential repair estimates, you agree to the following terms.

Estimates & Diagnostics

All digital estimates are initial scope evaluations based on client-provided details. Final binding quotes require physical on-site diagnostic verification by a REPAIRTODAY technician.

When you submit a request through our website, we respond with a preliminary assessment based on the information you have provided. This is intended as an indicative range, not a commitment. The final price is set only after a technician has inspected the property in person and confirmed the full scope of work required.

Where additional issues are discovered during the diagnostic visit — for example, hidden water damage behind a wall, or unexpected structural movement — these will be documented and presented to you in a revised proposal before any work begins.

Warranty & Craftsmanship

REPAIRTODAY stands behind all completed structural and mechanical repair work with a standard 12-month craftsmanship guarantee.

The guarantee covers defects in workmanship directly attributable to our team, including improper installation, material failure under normal use, and premature wear caused by incorrect assembly. It does not cover damage caused by misuse, neglect, third-party modifications, or events beyond our control such as flooding, fire, or structural movement originating from outside the repaired area.

Where a warranty claim is accepted, REPAIRTODAY will repair or replace the affected work at no additional cost. Where the claim is disputed, an independent inspection may be arranged by mutual agreement.

Client Responsibilities

Clients are responsible for providing accurate information about the property, ensuring safe access for our technicians, and disclosing any known hazards on site — including asbestos, lead paint, or structural instability. Where a hazard is discovered during work, we reserve the right to pause and reassess.

Scheduling & Cancellation

Scheduled appointments may be rescheduled at no cost up to 48 hours before the agreed time. Cancellations within 24 hours may incur a partial fee to cover technician time and travel. REPAIRTODAY will provide at least 48 hours notice for any changes on our side.

Intellectual Property

All imagery, text, technical documentation, and repair methodologies published on this website remain the exclusive property of REPAIRTODAY. Short excerpts may be quoted for review, commentary, or educational citation with attribution and a link back to the original page. Full reproductions require prior written consent.

Limitation of Liability

To the fullest extent permitted by law, REPAIRTODAY shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or from reliance on any information published on it. This limitation does not affect statutory rights or product liability, which are governed by separate agreements and applicable consumer law.

Governing Law

These terms are governed by the laws of the jurisdiction in which REPAIRTODAY is established. Any disputes shall be resolved in the courts of that jurisdiction, without prejudice to any additional protections provided by local consumer law.

Changes to These Terms

We may revise these Terms of Service at any time. Material changes will be reflected in the effective date at the top of this page. Continued use of the site after changes take effect constitutes acceptance of the updated terms.

Contact

Questions about these Terms of Service can be directed to legal@REPAIRTODAY.info.

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This website utilizes minimal browser storage technologies strictly necessary for client session navigation and newsletter management.

Local Storage Utilization

We use browser LocalStorage (specifically key: REPAIRTODAY_newsletter_emails) to store newsletter preference states locally on your device without employing intrusive tracking cookies.

Unlike cookies, local storage is not transmitted with every request to our servers. It remains on your device and is only readable by the code running on our pages. This means no external service can access it, and no one other than you can read what is stored.

What We Store

The following data may be stored locally in your browser when you interact with our site:

• Newsletter subscription state — to remember whether you have subscribed, so you are not asked repeatedly.
• Saved repair preferences — to preserve any service types or property details you have bookmarked.
• Display preferences — to remember your preferred layout and view settings.

What We Do Not Store

We do not store advertising identifiers, cross-site tracking identifiers, browser fingerprint data, session recording data, heat-map data, or behavioural profile data. We do not deploy Google Analytics, Meta Pixel, or any equivalent visitor tracking tool. Any third-party resources we load, such as typography, are delivered as static assets and do not set cookies on our behalf.

Managing Your Preferences

You have full control over local storage on your device. You can clear all locally stored data at any time through your browser settings. This will remove your subscription state, saved preferences, and display settings. Clearing this data does not affect any pending repair enquiry or scheduled appointment, which are handled through separate systems.

Do Not Track

Because we do not track users, Do Not Track signals are honoured by default. There is no cross-site tracking to disable, no behavioural profile to opt out of, and no advertising ID to reset.

Changes to This Policy

We may update this Cookies Policy to reflect changes in technology or regulation. Material changes will be indicated by a revised effective date at the top of this page. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

Contact

Questions about our use of local storage can be directed to privacy@REPAIRTODAY.info.